Aqua Grip FAQ's

1. What makes your shower seat stand out from competitors in the industry?

We have the only composite seat in the industry. We offer 15 standard options plus another 30 customizable options. We offer custom comfort foam that can be added to our seat making it the most comfortable seat in the industry!

 

2. What sets you apart?

We are the only company that brings an all in one package of comfort, style, and safety. We are addressing issues that have been ignored in the industry.

 

3. How are your slip-resistant mats any different?

Semi-permanent install. Will not move on you, but can be easily removed for any reason. Mold/mildew resistant. Stain-resistant. Closed cell hydrophobic foam. Made from ethylene vinyl acetate (EVA). Custom sizes available.

 

4. How do I place my order?

Contact the sales team to become a dealer.

 

5. Do you offer samples?

Yes we offer samples. Ask us about our pitch box!

 

6. What is composite?

In the case of Aqua Grip's shower seat, the composite materials offer a unique combination of slip-resistance, durability, and comfort, making them ideal for use in bathrooms and showers. This mix of materials ensures better performance than traditional options, providing a safer, longer-lasting solution for your bath or shower space.


7. How do I know what size slip-resistant mat to order?

To determine the size of mat you need, measure the area where you plan to place it in your shower or bath space. Aqua Grip offers custom-sized mats to fit various dimensions. You can contact our sales team for specific recommendations based on your space.


8. What is Aqua Grip's Warranty?

Our warranty is lifetime.

Aqua Grip is committed to delivering exceptional quality and durability with our products. We proudly offer a Lifetime Warranty across all Aqua Grip products, ensuring your long-term satisfaction and confidence in their performance. Please note all Aqua Grip products must be installed by a professional and with the hardware provided by Aqua Grip (ex: stainless steel screws provided for folding shower seats.)

If at any time during the life of this product fails due to a defect in materials or workmanship, Aqua Grip will replace it free of charge, including shipping costs. We believe in the reliability of our products, and this warranty is a testament to our commitment to quality.

What This Warranty Does Not Cover:
While we stand behind the integrity of our product, this warranty does not cover the following:

Products that have been abused, misused, cut, or worn due to improper use or lack of maintenance.

Normal wear and tear, including scratches, scuffs, discoloration, or gradual changes in appearance due to aging or environmental exposure.

Products subjected to harsh chemicals or abrasive cleaning agents.

Labor or installation costs associated with removing or reinstalling the product.
Incidental or Consequential Damages: Aqua Grip is not responsible for any indirect, incidental, or consequential damages related to the product’s use or failure.